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Monday, June 24, 2019

3:00 p.m. - 6:00 p.m.

Registration

3:00 p.m. - 6:00 p.m.

Exhibitor Setup

Tuesday, June 25, 2019

7:00 a.m. - 5:00 p.m.

Registration

7:00 a.m. - 8:00 a.m.

Continental Breakfast - Sponsored by AmeriClaim, FRSTeam, & Mid-America

8:00 a.m. - 8:50 a.m.

Opening General Session

  • Reinventing the Insurance Claim
  • 9:00 a.m. - 10:30 a.m.

    Breakout Sessions I

    • Auditing, File Reviews and Customer Service
    • Compliance and Adjuster Licensing Updates
    • Cyber Claims and Cyber Security
    • Smart Buildings and New Equipment Impacting Claims Handling
    • 10:30 a.m. - 10:45 a.m.

      Coffee Break

      10:45 a.m. - 12:15 p.m.

      Breakout Sessions II

      • Building Damage Estimating Updates
      • Catastrophe Preparation, Weather Analytics, and Disaster Response
      • E-Billing, Legal and Medical Reviews
      • Virtual Claim Tools that Sizzle
      • 12:15 p.m. - 6:00 p.m.

        Insurance Services Expo

        12:15 p.m. - 1:30 p.m.

        Lunch - Sponsored by Donan, ServPro, & Eberl

        1:30 p.m. - 3:00 p.m.

        Breakout Sessions III

        • Contractor Networks, Direct Repair Programs
        • E-learning and Online Education for Claims Professionals
        • Telematics and Black Boxes
        • Using Cloud Data in Claims Investigations
        • 3:00 p.m. - 3:30 p.m.

          Coffee Break - Sponsored by CRDN, JS Held, & Thornton Tomasetti

          3:30 p.m. - 5:00 p.m.

          Breakout Sessions IV

          • Claims Systems, Management, Workflow
          • Contents Control and Scoping
          • Data Analytics, Analysis and Reporting
          • New Apps for Adjusters
          • 5:00 p.m. - 6:00 p.m.

            Reception - Sponsored by ALE Solutions, ClaimRuler, Envista, Pacesetter

            Wednesday, June 26, 2019

            7:30 a.m. - 4:30 p.m.

            Registration

            7:30 a.m. - 8:15 a.m.

            Continental Breakfast - Sponsored by ClickClaims, Rimkus, & Crawford

            8:15 a.m. - 9:45 a.m.

            Breakout Sessions V

            • Claims Systems, Management, Workflow
            • Contents Control and Scoping
            • E-learning and Online Education for Claims Professionals
            • Using Cloud Data in Claims Investigations
            • 9:45 a.m. - 12:45 p.m.

              Insurance Services Expo

              9:45 a.m. - 10:15 a.m.

              Coffee Break - Sponsored by CRDN, JS Held, & Thornton Tomasetti

              10:15 a.m. - 11:45 a.m.

              Breakout Sessions VI

              • Contractor Networks, Direct Repair Programs
              • Data Analytics, Analysis and Reporting
              • New Apps for Adjusters
              • Telematics and Black Boxes
              • 11:45 a.m. - 12:45 p.m.

                Lunch - Sponsored by EDT, Hancock & CommercePayments

                1:00 p.m. - 2:30 p.m.

                Breakout Sessions VII

                • Building Damage Estimating Updates
                • Catastrophe Preparation, Weather Analytics, and Disaster Response
                • E-Billing, Legal and Medical Reviews
                • Smart Buildings and New Equipment Impacting Claims Handling
                • 2:30 p.m. - 2:45 p.m.

                  Coffee Break

                  2:45 p.m. - 4:15 p.m.

                  Breakout Sessions VIII

                  • Auditing, File Reviews and Customer Service
                  • Compliance and Adjuster Licensing Updates
                  • Cyber Claims and Cyber Security
                  • Virtual Claim Tools that Sizzle

                  • The Adjusting World Is Changing….

                    Artificial Intelligence. Cloud-Based Investigations. Smart Glasses. Telematics. Mobile Apps for everything from measuring a room to settling a claim.

                    Come join industry leaders in Frisco, Texas, June 25-26, to learn more about the many ways technology is changing the way we work. Over two days, we'll provide interactive educational sessions for both adjusters and managers, helping you explore the numerous ways technology is changing the way claims are adjusted. Participants may select from a variety of technology-focused claims courses from two robust tracks.

                    Adjuster Track will focus on:

                    • new claim tools and apps
                    • cyber claims and security
                    • using cloud data to investigate claims
                    • drones and aerial photography
                    • new equipment in smart buildings
                    • telematics
                    • black boxes
                    • new technologies to write more accurate building damage estimates and exercise stronger contents control, and more.

                    Management Track will focus on management and supervisory changes, including:

                    • new claims systems and features
                    • data analysis
                    • compliance and adjuster licensing
                    • e-billing with legal and medical reviews
                    • e-learning improvements
                    • catastrophe preparation and weather analytics
                    • contractor networks and direct repair programs, and more

                    We'll also feature an Expo with 70+ service providers from across the nation who are intimately involved in these new technologies and can provide information and solutions that address many of the changes you are facing now and in the near future.

                    This two-day Technology & Claims Symposium will replace the PLRB Western Regional Adjusters Conference in 2019.

                    If you want to explore many of the new technology options that are currently available to claims professionals or that are on the way, this is the place to be. Registration is free for all PLRB member company employees, including claims professionals and underwriters.



                    PLRB greatly appreciates the following claims service providers for their outstanding support for the 2019 Technology and Claims Symposium.

                    Platinum Level

                    Internet
                    Wednesday Lunch
                    Tuesday Lunch
                    Tuesday Lunch
                    Wednesday Lunch
                    Wednesday Lunch
                    Mobile App
                    Tuesday Lunch

                    Gold Level

                    Tuesday Reception
                    Tuesday Continental Breakfast
                    Tues. PM Break/Wed. AM Break
                    Tuesday Reception
                    Wednesday Continental Breakfast
                    Wednesday Continental Breakfast
                    Tuesday Reception
                    Tuesday Continental Breakfast
                    Tues. PM Break/Wed. AM Break
                    Tuesday Continental Breakfast
                    Tuesday Reception
                    Wednesday Continental Breakfast
                    Tues. PM Break/Wed. AM Break

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